Accessibility Statement
Accessibility Statement - Frank And Oak
URL: ca.frankandoak.com
Frank And Oak is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Conformance status
Current accessibility standard of the site:
WCAG 2.0 level AA
Current content conformance status:
Partially conformant: some parts of the content do not fully conform to the accessibility standard.
Assessment methods
Frank And Oak assessed the accessibility of this site using the following method(s):
- Self-evaluation: the site was evaluated internally by the company or organization.
- External evaluation: the site was evaluated by an external entity not involved in the design and development process.
Feedback process
We welcome your feedback on the accessibility of this site. Please contact us via one of the following methods:
- Phone: 1-855-376-5625
- E-mail: memberservices@e.frankandoak.com
- Postal Address: 160 St-Viateur E, Suite 702, Montreal, Qc, Canada, H2T 1A8
We aim to respond to feedback within 5 business days.
Formal complaints
You are entitled to lodge a complaint to Frank And Oak if you are dissatisfied with our response. To do so, please email memberservices@e.frankandoak.com
Formal approval of this accessibility statement
This accessibility statement is approved by:
Frank And Oak
Dustin Jones
President — UCG Canada Holdings Inc.
This statement was created on August 9th 2021 using the Siteimprove Accessibility Statement Generator Tool.